ThinkTech IT Blog

Large organizations are not the only ones that need technology to compete in their respective markets. Companies of all sizes prioritize operational efficiency, but not all of them are equally equipped to sustain it. Small and medium-sized businesses (SMBs) may have limited IT resources and quickly fall behind in updates and network management, putting them at risk of an outage or breach.

Determine if ThinkTech IT is a Fit for Your Business

If your business is experiencing growth, you might find yourself at a turning point where you must decide whether to hire a full-time IT professional, expand departments, or turn to a managed services provider (MSP). Outsourcing your IT needs to ThinkTech IT lightens your load, slashes expense, and offers you numerous services that can range from round-the-clock monitoring to security to help desk support. Considering all these productivity-boosting features, you probably still want to know if you would get the value for your money. It all boils down to cost versus profit.

A common barrier to investing in a partnership with an MSP comes down to your internal IT staff who may worry about the security of their in-house tasks. In reality, few companies have the in-house bandwith to manage all the technology functions that ThinkTech IT could handle. For example, keeping up with compliance and regulatory demands could be challenging for SMBs because their focus is on driving down operational costs, strengthening customer relationships, and improving financial management.

One of the biggest challenges for businesses, however, is putting the right people and resources on value-adding projects. With the lack of available investment funds and resources, it becomes difficult to ensure that their talent is focused on core areas while optimizing productivity. The gap between managing their IT environment and business processes becomes bigger without proper and constant support.

The increasing dependence on automated systems and digital databases calls for a shift toward a more secure and efficient system, which we can provide. Other than achieving greater operational efficiencies, here are some financial benefits of our managed IT services:

1. Control IT costs

Outsourcing means your fixed IT costs will be converted to variable costs allowing you to budget effectively and allot resources efficiently. In other words, you’ll only pay for what you use when you need it.

We will also help you offset initial investments on technology costs that include expensive upfront hardware and software costs. And because you'll be paying a fixed monthly fee, you'll eliminate exorbitant capital expenditure. You’ll also get regular software updates, which keeps everything secure and up-to-date.

2. Quickly adapt and implement new technology

ThinkTech IT has the resources to help you start new projects right away. Handling the same projects in-house could take weeks or months, especially if you need to hire and train people and provide the support they need. ThinkTech IT has experts for every aspect of your IT needs, such as hardware, cloud databases, and cybersecurity.

We also bring years of experience, saving time and money. This includes web-based platforms like cloud computing and data backup systems that ensure better functionality and administration of your shareable content, and the maintenance of safe operations.

3. Reduce labor costs

Training IT staff can be costly. Additionally, temporary employees or interns don’t always live up to your expectations. With ThinkTech IT, you can focus your human resources where you need them most.

4. Increase efficiency and competitiveness

Maintaining a strictly in-house IT department can entail higher research, development, and implementation time. Furthermore, it makes it increasingly difficult for employees to focus on their primary tasks.

With ThinkTech IT, both technical and non-technical employees are able to manage their time better and work more efficiently, without being distracted by day-to-day tasks. We have the expertise and have a software and hardware stack that fits your needs. This eliminates the need to perform the research and development of a solution.

5. Improved vendor management

Our team can deal with vendors on your behalf, which means issues are escalated and resolved promptly. They will serve as your main point of contact for third parties, deal with problems, and track process with the appropriate vendor through to resolution. Having a single trusted IT partner streamlines operations and avoids burdening an employee with tasks that could be better dealt with by a subject matter expert.

How to get started

Our professional IT consultants will address your business’s short and long-term technical and operational pain points and will help you stay responsive and competitive. They’ll also proactively explore and identify trends and enhancements for improvement. Considering outsourcing your IT services? Contact us now and our technicians will walk you through your needs.

This week we’re excited to welcome Quinn Daly to ThinkTech IT as our new Intern for Summer 2020!

It is our pleasure to announce that Quinn has joined our team as a Sales and Marketing Intern. Quinn is a student in her junior year at Elon University, working towards a Bachelors Degree in Finance and HR Management. In addition to her academic achievements, Quinn shares a passion for sports and and competes as a NCAA Division I lacrosse athlete.

Quinn will be responsible for the management, development and execution of marketing communications including: advertising, collateral materials, social media campaign development and implementations, to generate brand awareness for the organization. In addition, Quinn will track metrics and success criteria for all marketing programs and activities.

We’re so excited that Quinn Daly has joined our team.

Please join us in welcoming our newest team member!  

Quinn Daly

ThinkTech IT Sales and Marketing

This week we’re excited to welcome Erin Carroll to ThinkTech IT as our new Intern for Summer 2020!

It is our pleasure to announce that Erin has joined our team as a Sales and Marketing Intern. Erin is a student in her junior year at Providence College, working towards a Bachelors Degree in Management and Finance. Erin shares a passion for health and wellness and continues to seek professional opportunities to develop these skills.

Erin will be responsible for the management, development and execution of marketing communications including: advertising, collateral materials, social media campaign development and implementations, to generate brand awareness for the organization. In addition, Erin will track metrics and success criteria for all marketing programs and activities.

We’re so excited that Erin Carroll has joined our team.

Please join us in welcoming our newest team member!  

Erin Carroll

ThinkTech IT Sales and Marketing

As a business owner today, you are now facing unprecedented challenges to help deal with the coronavirus pandemic. You are asked to self-isolate and practice social distancing to “flatten the curve.” You are asked to allow your employees to work from home to reduce possible exposure and slow the spread of COVID-19.

These are all reasonable requests. However, as a business owner you also need to maximize productivity, bring in revenue and try to grow your business in these demanding times. How can you accomplish these goals when your office is now a ghost town and productivity has fallen off a cliff?

The answer lies in setting up your office to function remotely. If you’ve never implemented a work-from-home policy before, it may seem like a whole different world. Managing an entirely remote workforce goes far beyond giving your employees a laptop and reminding them to check in every once in a while. After all, there are many factors most business owners haven’t ever had to consider, such as:

• What technologies do I need?
• How can my employees work from home without compromising the security of our network?
• How can I make this new work environment as easy, comfortable and productive as possible?

We understand these are unique times. We know that “business as usual” is going to be quite different for an undetermined amount of time. But together we can help you adjust to today’s new normal by giving you the tools, technologies and insights to create a secure and productive work-from-home business environment. Here are three important considerations to getting you set up and running a successful work-from-home business:

1. Don’t allow employees to use home computers or devices. Their mindset may be, “Well, I’m working from home so I may as well use my home computer.” This is a dangerous mistake. Our team works hard to ensure your company computers and network are secure and protected from malware, viruses and cyber-attacks. Their home computers and devices could be littered with tons of downloaded music, videos, images and more. Because it’s more exposed, it can invite malware into your network. Rather, provide a company-approved and secured computer/laptop for employees to use at home.

2. Secure their WiFi access point. Without a secure WiFi access point, you’re essentially leaving a back door open to hackers. That’s because WiFi signals are often broadcast far beyond your employees’ homes and out into streets. Yes, drive-by hacking is popular among cybercriminals today. A few tips for securing your employees’ WiFi access points:

• Use stronger encryption and a more complex password
• Hide your network name
• Use a firewall

These security measures are not difficult to set up. But if you have any questions or need assistance, we will be happy to help get your employees set up remotely.

3. Use a two-factor authentication VPN. VPN stands for virtual private network. It’s essentially a private, encrypted tunnel that goes direct to your IT network in your office. Ideally, you’ll want your VPN to support two-factor authentication. This means it’s doubly secure because your employees will need to call in to access the network. If you don’t have a VPN for your employees to use, you can consider other services, such as GoToMyPC or Zoho. While these products are not as secure, at least they keep your home network from being exposed.

As business owners ourselves, we too are having to pivot and work differently than we ever have before. However, because we have the technology and infrastructure in place, we are still surprisingly productive.

Our team wants to help your business survive and thrive during today’s unique environment. If you and your IT team need extra hands right now…or solutions to help your employees work SECURELY from home…we have software tools, expert staff and resources we’d like to offer you to keep your business as productive as possible.

Here’s a link to our booking page if you wish to book a quick 10- to 15-minute call to discuss: https://www.thinktechit.com/free-consultation 

Please know that this is not a sales call but simply an outreach to help a fellow business stay afloat.

In a matter of just a few short weeks, we have gone from living how we’ve always lived to changing just about everything we do. Schools are out for weeks if not months. Cruises have stopped sailing, and air transportation may be next. Bars and restaurants are closing, sporting events are nonexistent and so many people are now unemployed. If you watch the news or follow social media and see the number of infected keep rising, you can’t help but wonder when (or if) life will return to normal.

As a result of these unprecedented life changes in such a short amount of time, so many people today are frozen in fear. They don’t know what they can do and what they can’t do. They’re numb, fearful and questioning everything.

I believe that the accomplished and determined business owners in our world are facing a unique brand of fears: Will I lose sales and revenue due to the coronavirus? What if I have to lay people off? How can I keep my team and keep them working hard? How will I continue to provide for my family? How long will this last?

Here are five steps you can start taking now to stop being frozen in fear and move forward with your business, your family and living your life.

Step #1: Communicate Often.

You should make an effort to constantly communicate with all of your stakeholders. From your employees to your customers to your partners and vendors, stay in communication with them to share how your business is doing and how you can continue to serve them.

While in-person visits may not be ideal at this time, you can always resort to the good ol’ phone, e-mail, videos or webinars. You can bet that if your customers aren’t hearing from you, they are hearing from your competitors.

Step #2: Be a Valuable Resource.

While money is always important, now is the time to be a trusted resource and friend to your clients and prospects. People today need bold solutions. If you’re actively bringing solutions to your clients, you become a valuable resource. If they’re simply writing a check and never hearing from you – especially in today’s environment – you’ll be first on the chopping block when they have to cut expenses.

Step #3: Lean on People.

It’s ironic that the one time we need people more than ever before, we are supposed to socially distance ourselves and stay in our homes. Through video conferencing and web conferencing, work together with your team, your partners and your Accountability Groups to lean on one another. Because nobody has gone through anything like this before, nobody has all the answers. But as a collective group, you will find most every answer you need.

Step #4: Be MORE Than a Businessperson.

They may be your employees, your colleagues and your clients. But they are PEOPLE first. And just about everyone you interact with in your business world has endless stresses when the workday is done. Their kids are home from school all day getting into who knows what. They’re worried about going to the supermarket and if there will be meat and toilet paper. They’re concerned about keeping themselves and their family healthy.

When your clients and prospects start to see you not just as an IT services provider, but as a friend and someone who truly cares, that’s when they want to do business with you for life.

Step #5: Be Informed But Not Obsessed.

People were glued to their TVs for weeks after 9/11. As a result, although they were informed, they were also more stressed, depressed and fearful. Don’t do that to yourself. Yes, it’s prudent to know how to “flatten the curve” and protect your family, but watching too much news or social media right now can dominate your thinking and actions. That can negatively impact your business.

During this otherworldly pandemic, it’s good to have a little fear. To keep us safe. To keep us making good decisions. However, if you want to ensure your business is stable and growing, to help your family cope and get through this, you should take these steps to rise above the fear.

If you need immediate IT support or if you need help in setting your business up so your employees can work remotely from home, contact us today at 888-574-6365.

The world is slowing down during this COVID-19 pandemic. Wall Street is being hit hard. People are no longer going out. We’re told to quarantine or self-isolate and not engage in groups.

You can bet there’s one group that’s not slowing down at all. In fact, they’re probably working overtime while the rest of us have our lives turned upside down. Cybercriminals and hackers know there’s no better time to strike than during a global crisis. While you are distracted and spending your time trying to make sense of this new normal, they are finding new ways into your IT network so they can steal data and passwords, compromise your clients’ private information and even demand large ransoms.

Cybercrime is already on the rise and is expected to cause $6 TRILLION in damages by 2021! But, if history repeats itself, hackers will be out in full force throughout this coronavirus scare. We fully expect in the upcoming weeks that headlines will change from stories about COVID-19 to accounts of a frenzy of cyber-attacks on corporations and small businesses.

Here are solutions you can implement now to help protect your business data, money and productivity:

1. Be more suspicious of incoming e-mails.

Because people are scared and confused right now, it’s the perfect time for hackers to send e-mails with dangerous malware and viruses. At this moment, your in-box is probably filled with “COVID-19” subject lines and coronavirus-focused e-mails. Always carefully inspect the e-mail and make sure you know the sender. There’s a cdc-gov e-mail address out there now that’s not legitimate and is spamming in-boxes across the country.

Avoid clicking links in the e-mail unless it’s clear where they go. And you should never download an attachment unless you know who sent it and what it is. Communicate these safeguards to everyone on your team, especially if they are working from home.

2. Ensure your work-from-home computers are secure.

Another reason we expect a rise in cyber-attacks during this pandemic is the dramatic increase in employees working from home. Far too many employers won’t think about security as their team starts working at the kitchen table. That’s a dangerous precedent.

First, make sure your employees are not using their home computers or devices when working. Second, ensure your work-at-home computers have a firewall that’s turned on. Finally, your network and data are not truly secure unless your employees utilize a VPN (virtual private network). If you need help in arranging your new work-from-home environment, we would be happy to get your entire team set up.

3. Improve your password strategy.

During crises like the one we are all facing right now, your passwords could mean the difference between spending your time relearning how to grow your business and trying to recoup finances and private data that’s been hacked. Make a point now to reevaluate your passwords and direct your team to create stronger passwords.

Also, while it’s so convenient to save your passwords in your web browser, it also lessens your security. Because web browsers simply require their own password or PIN to access saved passwords, a skilled hacker can bypass this hurdle. Once they access your saved passwords, they can steal as much as they want – credit card information, customers’ private data and more!

Instead, you should consider a password manager to keep all of your passwords in one place. These password managers feature robust security. A few options are [LastPass, 1Password and Keeper Security Password Manager].

You, your team and your family have enough to concern yourselves with in regards to staying healthy, living a more isolated lifestyle and keeping your business strong. There’s no need to invite in more problems by letting your computer and network security slide during these times.

If you need additional security advice or would like to have a consultation to discuss how to keep your data safe, simply connect with us today! You can always reach us at 888-574-6365.

Working from home poses various risks to your company, its data, and its livelihood.  Although your employees may have the best of intentions, establishing a Work From Home Policy reduces these risks by providing them a clear set of guidelines and procedures.

You should consult with an IT expert, along with your HR attorney, to develop your Work From Home Policy.  At minimum, it should include these items:

• How remote workers are approved
• What physical security measures are necessary for at-home workspaces
• Requirements for maintaining online security, such as passwords and cloud file-sharing
• Use of a VPN to connect to company networks
• Acceptable Use Policy (AUP) of company devices
• Procedure for reporting incidents

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

If you’re using cloud applications while your employees are working from home, you are justified to be concerned about data privacy and security.  The company hosting your data is ultimately responsible for keeping hackers out of THEIR network, but most cloud breaches are due to USER ERROR.

Here are a few things you can easily do to improve security in the cloud:

• Maintain a STRONG password of at least eight (8) characters with both uppercase and lowercase letters, numbers and symbols. Do NOT make it easy, such as “Password123!” While that technically meets the requirements, a hacker could easily crack that.
• Make sure the device you’re using to access the application is secure. You’ll need professional help installing and maintaining a strong firewall, antivirus and spam-filtering software. Don’t access your cloud applications with a device you also use to check social media sites and free e-mail accounts.
• Back up your data. If the data in the cloud is important, make sure you’re downloading it from the application and backing it up to another safe and secure location. If your account gets hacked OR if the cloud company shuts down your account, you have a copy.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

The greatest threats to your company and its data come from hackers and cybercriminals.  It’s just as important, however, to ensure the physical security of your devices while working from home.

Implement these recommendations:

• Shut down your device and store it in a secure place before leaving your home for any reason.
• Lock your computer when you step away from it. This is especially important if you have children or other family members around.
• Place your work devices out of sight at the end of the day. Not only does it keep them from being stolen, but helps you maintain work-life balance.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

It’s easy to become a little more relaxed when working from the comfort of your living room or home office.  Surfing over to Facebook, other social media, or even personal e-mail accounts can be very tempting.

But the ONLY thing you should use your company’s workstation or laptop for is … WORK!  Check your personal accounts on YOUR personal device.  Over 600,000 Facebook accounts are hacked every day.  If you’re using a company device to access a compromised account, you’re opening up a door to a hacker who can then get into your company’s network via your e-mail or PC.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

We expect a rise in cyberattacks during this pandemic because of the dramatic increase of employees working from home.  Far too many employers won’t think about security as their team starts working at the kitchen table.  That’s a dangerous precedent.

First, make sure your employees are not using their home computers or devices when working.  Second, ensure your work-at-home computers have a firewall that’s turned on.  Finally, your network and data are not truly secure unless your employees utilize a VPN (Virtual Private Network).

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

Most of your employees have wireless networks set up in their homes.  Unlike your business Wi-Fi, many home users are lax about creating secure wireless networks – leaving a backdoor open to hackers.  Wi-Fi signals often broadcast far beyond your employees’ homes and out into the streets.  Drive-by hacking is popular among cybercriminals today.

A few tips for securing your employees’ Wi-Fi access points:

• Use stronger encryption and a more complex password
• Hide your wireless network name
• Use a firewall

These security measures are not difficult to set up.  If you have any questions or need assistance, we will be happy to help get your employees set up remotely.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

When in worldwide crisis like a pandemic or large-scale natural disasters, your passwords could mean the difference between spending your time re-learning how to grow your business and trying to recoup finances and private data that’s been hacked.

Steps you can take to protect your passwords:

• Review your current passwords and inform your team to create stronger, more complex ones that can’t be easily guessed.
• Use a password manager software to store all your passwords in one place. Don’t store them in your web browser just because it’s convenient. It’s also easy to hack.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

When employees work from home, they need access to important company files.  It’s easy to look at consumer-grade, cloud file sharing solutions like Dropbox, OneDrive, and Google Drive.  But listen up!

These applications pose a huge threat to your company because company data can be spread far and wide without central oversight of what information is being shared with whom.  Furthermore, over 7 MILLION Dropbox accounts have been hacked, giving cybercriminals a path into the company’s network.

This is even MORE important if your company has access to and/or stores financial, medical, or other sensitive data.  Using file-sharing applications like these are a clear and direct violation of data breach and compliance laws.  DON’T USE THEM FOR COMPANY DATA and use only company-approved, business-grade file-sharing applications.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

Because your employees may be required to work from home, their mindset may be, “I may as well use my home computer.”  This is a dangerous mistake.

Home computers and personal mobile devices could be littered with tons of downloaded music, videos, images, and more. Because it’s more exposed, it can invite malware into your business network.

ONLY devices that are under our vigilant watch of patching, updating, and monitoring should be used by your employees to work remotely.  Provide a company-approved and secured computer/laptop for employees to use at home.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

It’s the perfect time for hackers to send e-mails with dangerous malware and viruses. Right now, your inbox is probably filled with “COVID-19” subject lines and coronavirus-focused e-mails.

Hackers are even using a fake cdc-gov e-mail address that’s not legitimate and spamming inboxes.

How can you tell a phishing e-mail from a legitimate one? Here’s a few telltale signs:

• Look closely at the e-mail address to make sure it’s spelled correctly.
• Hover over any links in the e-mail (but DON’T CLICK) to see the ACTUAL website you’ll be directed to. If there’s a mismatched or suspicious URL, delete the e-mail immediately.
• Watch for poor grammar and spelling errors.
• Never download an attachment unless you know who sent it and what it is.

When in doubt, call the person who supposedly sent the e-mail on the phone to verify it’s legitimate.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

ThinkTech IT, a leader in Managed IT and Professional Services, is offering free tech support to businesses during the coronavirus outbreak. While our NYC-based company provides services in and around New York, New Jersey and Maryland, we are extending support to businesses across the country with the unified goal of ensuring that technology helps, not hinders, a business’s ability to succeed during this global pandemic.

For businesses that were forced out of offices and into homes, adapting to remote work can present an unexpected and aggravating obstacle course. To ease that transition and help businesses stay productive and operate seamlessly in the face of uncertainty, ThinkTech IT will provide key technology support, including video conferencing, screen sharing, email, printing, document sharing and more — to new clients free of cost.

The new normal born out of the COVID-19 outbreak is challenging small and large businesses alike. With the sudden rise of remote work, companies are struggling to onboard employees and anticipate their technology needs as fast as possible. Managing partners Anthony Lisciotto and Steven Chencharik hope their company’s philanthropic efforts will serve as a way to help businesses adjust to the learning curve of remote work and alleviate the stress associated with any technology barriers they might face at this time.

“We were looking for a way to give back and it just felt like the right thing to do,” says Lisciotto. “Fashion companies are knitting masks, landlords are waiving rent, and we’re here to help small businesses get connected and stay connected.”

As both the nation’s current necessity and overall trend of remote work continue to climb at a rapid pace, ThinkTech IT is driven to play a critical role in supporting the growing number of employees at home — bridging a gap between the physical and virtual workplaces. In a recent national study that poled 5,000 American adults on their experiences working remotely, 80% reported feeling helpless and that things were out of their control — underscoring the need for technology support that empowers employees more than ever.

“Everyone could use a break right now and we wanted to do our part by ensuring small businesses keep running through tough times,” says Chencharik. “We’ve never seen more of a need for remote collaboration and at the end of the day, we’re all in this together.”

 About ThinkTech IT

ThinkTech IT is a Managed IT and Professional Services company located in New York City that functions as a technology partner to support its clients’ growth and safeguard its stability with proactive care, around the clock maintenance and live help desk support. Founded by Steven Chencharik and Anthony Lisciotto in 2017, ThinkTech IT is driven to make IT support as simple and hassle-free as possible, giving companies the ability to focus on their business and not the security and reliability of their networks.

In January 2020, ThinkTech IT closed its most profitable year, proudly continuing the company’s 100% client retention rate since it began in 2017. To celebrate its 100% increase year-over-year, ThinkTech IT launched “ThinkText” as the company’s signature personalized service. This allows clients to connect with a network of IT experts who are trained to provide guided support via text messaging—a true culmination of the company’s promise to provide 24/7/365 availability and individualized treatment, redefining the live help desk experience as a seamless extension of managed IT support.

To learn more about what sets ThinkTech IT apart from other providers, visit thinktechit.com/about-us/our-difference or thinktechit.com.

Let's talk about your technology. There is no obligation. We’ll gladly discuss anything, but here are some ideas and questions you can ask us:

• FREE email, MS Office, and Work from Home troubleshooting and consultation programs.
• Some of my computers are slow, can they be fixed or do I need to upgrade?
• Are there immediate security risks that threaten my network that I should know about?
• How would my business adopt a work from home program?
• My staff is having trouble logging in remotely, or accessing MS Office tools
• Can you help me access office email and cloud tools?
• I am locked out of my programs, can you get me back in?
• And much more!

Start doing IT the proactive way with ThinkTech IT. To get started, fill out the form or, for a more personal touch, call or text us at (888) 574-6365.

IT COMPANY OFFERS FREE TECH SUPPORT TO HELP BUSINESSES IN NEED DURING CORONAVIRUS PANDEMIC

ThinkTech IT is providing free tech services to support the surge of remote workers in response to the COVID-19 pandemic.

NEW YORK, April 7, 2020—ThinkTech IT, a leader in Managed IT and Professional Services, is offering free tech support to businesses during the coronavirus outbreak. While the NYC-based company provides services in and around New York, New Jersey and Maryland, they’re extending support to businesses across the country with the unified goal of ensuring that technology helps, not hinders, a business’s ability to succeed during this global pandemic.

For businesses that were forced out of offices and into homes, adapting to remote work can present an unexpected and aggravating obstacle course. To ease that transition and help businesses stay productive and operate seamlessly in the face of uncertainty, ThinkTech IT will provide key technology support, including video conferencing, screen sharing, email, printing, document sharing and more — to new clients free of cost.

The new normal born out of the COVID-19 outbreak is challenging small and large businesses alike. With the sudden rise of remote work, companies are struggling to onboard employees and anticipate their technology needs as fast as possible. Managing partners Anthony Lisciotto and Steven Chencharik hope their company’s philanthropic efforts will serve as a way to help businesses adjust to the learning curve of remote work and alleviate the stress associated with any technology barriers they might face at this time.

“We were looking for a way to give back and it just felt like the right thing to do,” says Lisciotto. “Fashion companies are knitting masks, landlords are waiving rent, and we’re here to help small businesses get connected and stay connected.”

As both the nation’s current necessity and overall trend of remote work continue to climb at a rapid pace, ThinkTech IT is driven to play a critical role in supporting the growing number of employees at home — bridging a gap between the physical and virtual workplaces. In a recent national study that poled 5,000 American adults on their experiences working remotely, 80% reported feeling helpless and that things were out of their control — underscoring the need for technology support that empowers employees more than ever.

“Everyone could use a break right now and we wanted to do our part by ensuring small businesses keep running through tough times,” says Chencharik. “We’ve never seen more of a need for remote collaboration and at the end of the day, we’re all in this together.”

 About ThinkTech IT

ThinkTech IT is a Managed IT and Professional Services company located in New York City that functions as a technology partner to support its clients’ growth and safeguard its stability with proactive care, around the clock maintenance and live help desk support. Founded by Steven Chencharik and Anthony Lisciotto in 2017, ThinkTech IT is driven to make IT support as simple and hassle-free as possible, giving companies the ability to focus on their business and not the security and reliability of their networks.

In January 2020, ThinkTech IT closed its most profitable year, proudly continuing the company’s 100% client retention rate since it began in 2017. To celebrate its 100% increase year-over-year, ThinkTech IT launched “ThinkText” as the company’s signature personalized service. This allows clients to connect with a network of IT experts who are trained to provide guided support via text messaging—a true culmination of the company’s promise to provide 24/7/365 availability and individualized treatment, redefining the live help desk experience as a seamless extension of managed IT support.

To learn more about what sets ThinkTech IT apart from other providers, visit thinktechit.com/about-us/our-difference or thinktechit.com.

CONTACT:

Samantha N. Olson

888-574-6365

Best,

Anthony

Anthony Lisciotto

Managing Partner

ThinkTech IT

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thinktechit.com

The SBA is offering small business loans at very low rates. Here’s where you can apply: https://www.sba.gov/disaster-assistance/coronavirus-covid-19 

Certain states are offering assistance to small businesses, but it varies by state. Here’s a link to the National Governor’s Association where you can see what relief your state is offering: https://www.nga.org/governors/addresses/ 

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COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences.