ThinkTech IT Blog

When in worldwide crisis like a pandemic or large-scale natural disasters, your passwords could mean the difference between spending your time re-learning how to grow your business and trying to recoup finances and private data that’s been hacked.

Steps you can take to protect your passwords:

• Review your current passwords and inform your team to create stronger, more complex ones that can’t be easily guessed.
• Use a password manager software to store all your passwords in one place. Don’t store them in your web browser just because it’s convenient. It’s also easy to hack.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

When employees work from home, they need access to important company files.  It’s easy to look at consumer-grade, cloud file sharing solutions like Dropbox, OneDrive, and Google Drive.  But listen up!

These applications pose a huge threat to your company because company data can be spread far and wide without central oversight of what information is being shared with whom.  Furthermore, over 7 MILLION Dropbox accounts have been hacked, giving cybercriminals a path into the company’s network.

This is even MORE important if your company has access to and/or stores financial, medical, or other sensitive data.  Using file-sharing applications like these are a clear and direct violation of data breach and compliance laws.  DON’T USE THEM FOR COMPANY DATA and use only company-approved, business-grade file-sharing applications.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

Because your employees may be required to work from home, their mindset may be, “I may as well use my home computer.”  This is a dangerous mistake.

Home computers and personal mobile devices could be littered with tons of downloaded music, videos, images, and more. Because it’s more exposed, it can invite malware into your business network.

ONLY devices that are under our vigilant watch of patching, updating, and monitoring should be used by your employees to work remotely.  Provide a company-approved and secured computer/laptop for employees to use at home.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

It’s the perfect time for hackers to send e-mails with dangerous malware and viruses. Right now, your inbox is probably filled with “COVID-19” subject lines and coronavirus-focused e-mails.

Hackers are even using a fake cdc-gov e-mail address that’s not legitimate and spamming inboxes.

How can you tell a phishing e-mail from a legitimate one? Here’s a few telltale signs:

• Look closely at the e-mail address to make sure it’s spelled correctly.
• Hover over any links in the e-mail (but DON’T CLICK) to see the ACTUAL website you’ll be directed to. If there’s a mismatched or suspicious URL, delete the e-mail immediately.
• Watch for poor grammar and spelling errors.
• Never download an attachment unless you know who sent it and what it is.

When in doubt, call the person who supposedly sent the e-mail on the phone to verify it’s legitimate.

Want more tips for setting up safe Work From Home networks? Check out our Free Tech Support Offer blog post or learn more at our Understanding IT Resource Center. 

Of course, if you have an immediate IT need, you can always reach us at 888-574-6365.

ThinkTech IT, a leader in Managed IT and Professional Services, is offering free tech support to businesses during the coronavirus outbreak. While our NYC-based company provides services in and around New York, New Jersey and Maryland, we are extending support to businesses across the country with the unified goal of ensuring that technology helps, not hinders, a business’s ability to succeed during this global pandemic.

For businesses that were forced out of offices and into homes, adapting to remote work can present an unexpected and aggravating obstacle course. To ease that transition and help businesses stay productive and operate seamlessly in the face of uncertainty, ThinkTech IT will provide key technology support, including video conferencing, screen sharing, email, printing, document sharing and more — to new clients free of cost.

The new normal born out of the COVID-19 outbreak is challenging small and large businesses alike. With the sudden rise of remote work, companies are struggling to onboard employees and anticipate their technology needs as fast as possible. Managing partners Anthony Lisciotto and Steven Chencharik hope their company’s philanthropic efforts will serve as a way to help businesses adjust to the learning curve of remote work and alleviate the stress associated with any technology barriers they might face at this time.

“We were looking for a way to give back and it just felt like the right thing to do,” says Lisciotto. “Fashion companies are knitting masks, landlords are waiving rent, and we’re here to help small businesses get connected and stay connected.”

As both the nation’s current necessity and overall trend of remote work continue to climb at a rapid pace, ThinkTech IT is driven to play a critical role in supporting the growing number of employees at home — bridging a gap between the physical and virtual workplaces. In a recent national study that poled 5,000 American adults on their experiences working remotely, 80% reported feeling helpless and that things were out of their control — underscoring the need for technology support that empowers employees more than ever.

“Everyone could use a break right now and we wanted to do our part by ensuring small businesses keep running through tough times,” says Chencharik. “We’ve never seen more of a need for remote collaboration and at the end of the day, we’re all in this together.”

 About ThinkTech IT

ThinkTech IT is a Managed IT and Professional Services company located in New York City that functions as a technology partner to support its clients’ growth and safeguard its stability with proactive care, around the clock maintenance and live help desk support. Founded by Steven Chencharik and Anthony Lisciotto in 2017, ThinkTech IT is driven to make IT support as simple and hassle-free as possible, giving companies the ability to focus on their business and not the security and reliability of their networks.

In January 2020, ThinkTech IT closed its most profitable year, proudly continuing the company’s 100% client retention rate since it began in 2017. To celebrate its 100% increase year-over-year, ThinkTech IT launched “ThinkText” as the company’s signature personalized service. This allows clients to connect with a network of IT experts who are trained to provide guided support via text messaging—a true culmination of the company’s promise to provide 24/7/365 availability and individualized treatment, redefining the live help desk experience as a seamless extension of managed IT support.

To learn more about what sets ThinkTech IT apart from other providers, visit thinktechit.com/about-us/our-difference or thinktechit.com.

Let's talk about your technology. There is no obligation. We’ll gladly discuss anything, but here are some ideas and questions you can ask us:

• FREE email, MS Office, and Work from Home troubleshooting and consultation programs.
• Some of my computers are slow, can they be fixed or do I need to upgrade?
• Are there immediate security risks that threaten my network that I should know about?
• How would my business adopt a work from home program?
• My staff is having trouble logging in remotely, or accessing MS Office tools
• Can you help me access office email and cloud tools?
• I am locked out of my programs, can you get me back in?
• And much more!

Start doing IT the proactive way with ThinkTech IT. To get started, fill out the form or, for a more personal touch, call or text us at (888) 574-6365.